Today is the fifth anniversary of the Apple app store, which doesn’t sound like a big deal until you realize how dramatically mobile apps have altered the way we live.
I have a meeting today at a location I have never been to, so when I get in the car, I will enter the address and follow the directions provided automatically. As I start the engine, I will hear a song I like on the radio and open an app that will immediately tell me the artist and name of the song and save it, so I can come back to it and buy it later. Since I am not familiar with my destination or my route, I will use an app to help me find a local Starbucks for my morning cup of coffee.
I will pay for my coffee with my electronic wallet app that not only lets me pay with my phone, but tracks my loyalty points. While drinking my coffee, I will use my travel app to check on the status of my son’s flight which arrives late in the day. Once I arrive at my meeting, I will use my timer app to make sure that my meeting stays on schedule. When I break for lunch, I will use my calorie counter app to evaluate which meal I select.
You get the picture. Mobile apps have completely altered our daily routines. They have transformed the way we live life – and the way we do business. Today there are over 750,000 apps available for Apple and over 800,000 available for Android. By the end of the year, it is predicted that over 1,000,000 will be available for each. But what is stunning is not the number of apps available or even the way we have become so dependent upon them.
What is truly stunning is how fast they have transformed our world. Five short years ago, they did not even exist! But it is not just mobile apps; breath-taking change is happening on every front. And it is not just that things are changing; it is that the nature of change itself is changing. The pace of change is shaking the very foundations of how we do business and live our lives.
Unfortunately, too many of our organizations are using technology, organizational structures, and operating policies that were designed for a world that no longer exists. Old world organizations who still think that change management means learning to tolerate and endure change will increasingly be victimized by the change and will sink further and further behind with each day that passes until they are so far out of sync with the new world that recovery is almost impossible.
“16% organizations” recognize that change is the new constant, and they are investing in creating an organizational culture that anticipates, embraces, harnesses, and channels the change rather than being victimized by it.