Successfully Interacting With Millennials in the Workplace

Labor statistics indicate that nearly 80 million Baby Boomers (the 50 and over crowd) will leave the workplace in the next decade. And who will take over for these exiting boomers? Millennials (the 25 to 34 age group).

Local governments, especially, may have an issue with this transition because there currently aren’t a lot of Millennials in this work setting; hence the reason leaders need to know how to engage and communicate with them.

To successfully work with Millennials, you need to know what makes them so different than the rest.


According to the infographic above, you can see that the breakdown in generations primarily comes from perception:

  • It’s not that Millennials aren’t hardworking—they like to get things done outside of traditional work hours.
    Measure a Millennials work based on tasks and deadlines. You may not notice them living up to a Baby Boomer’s standards at work all the time, but Millennials are also more likely to burn the midnight oil to accomplish goals.
  • Millennials are loyal to their employers, but they don’t measure loyalty by the number of years on the job; they measure it by the dedication they put in while learning all they need to know.
    Get out of the mindset of keeping an employee until retirement. It may happen, but Millennials are more likely to obtain all they can and move on to the next job in their career path. Help cultivate them in their current position, take advantage of their stint, and don’t take it personal when they feel the need to move on.
  • Millennials can be people persons too, but don’t expect them to sit in your office and chat for long.
    Talking face-to-face a majority of the time is so 1990. Millennials are more likely to communicate through email, instant message, or text message. It’s more convenient, and it’s how they’re used to communicating in this era of social media.

It may not be the traditional way to do things, but that’s how the newer generation operates. You don’t have to cater to their every need, but you do need to take their views to mind when interacting with them. After all, they are the next generation of leaders.

What else have you noticed about Millennials in your workplace?

Hope Boyd
Written by:
Hope Boyd
Director of Communications, Strategic Government Resources

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